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Reset Snap Server Admin Password

The following procedure can be used on a Snap Server (tested with 2200) to reset the settings to factory defaults:

  1. Power off the Snap Server (wait for all lights to turn off).
  2. Hold down the reset button while powering the Snap Server on.  Wait for the System and Disk lights to flash in unison.
  3. Release the reset button.
  4. Press the reset button again according to the action you wish to perform:
    • Once to reset the IP address.
    • Twice to reset the Admin password (default is blank).
    • Three times to clear the network settings
    • Four times to clear all settings
    • Five times to initiate FLUP mode (for updates)
    • Six times to boot without mounting hard drives.
  5. Watch the disk light to confirm that it blinks the correct number of times to correspond with your selection.  If it doesnt, repeat step 4.
  6. Press and hold the reset button until the Snap Server resets.

3 Responses to “Reset Snap Server Admin Password”

  1. synack Says:

    Hi, I’ve got snap server 2000 (software version 4.0.837), would the content of the drives get deleted if I want to reset admin password using above hints?

  2. Snapserver Says:

    No the content will not be deleted. Personal experiance with my snapserver.
    I’ve a Snap 2000 myself with 3.4.790 (US). so don’t know if it’s changed in that firmware…

  3. Howie Says:

    Which is the reset button? The one on the back that is exposed or the one that needs the paperclip in order to press?

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