Backup Exec 12 - Connection with server failed
With a couple of clean installs of Backup Exec 12D/12.5, sometimes the selection list in Backup Exec shows no local or remote selections to choose from. One thing to check is the Remote Operators group which is a default group in SBS 2003, the Administrator account or whichever account you use for Backup Exec should not be in this group. Secondly, Backup Exec needs a group policy setting for the credentials that Backup Exec uses: add the Backup Exec user to the setting “Log on as a batch job” in the Default Domain Controllers Policy/Computer Configuration/Windows Settings/Security Settings/Local Policies/User Rights Assignment/ Once you’ve added the Backup Exec user, go to Start –> Run –> and type “gpupdate /force” This will update Active Directory. Close and re-open Backup Exec, the selections should now be available.
Tags: Backup Exec
April 4th, 2009 at 2:38 am
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April 30th, 2009 at 8:00 pm
I have this issue to, but it wasn’t resolved by the method you suggested. Do you have any other suggestions?
April 13th, 2010 at 11:43 pm
This information really helped me to solve an issue where I was not able to connect to a backup exec agent (access denied). The second part:
—– “Secondly, Backup Exec needs a group policy setting for the credentials that Backup Exec uses: add the Backup Exec user to the setting “Log on as a batch job” in the Default Domain Controllers Policy/Computer Configuration/Windows Settings/Security Settings/Local Policies/User Rights Assignment/ Once you’ve added the Backup Exec user, go to Start –> Run –> and type “gpupdate /force” This will update Active Directory.” —-
is very valid and it could be me but I could not find this information on the Symantec support site… Furthermore; this article might give the impression that it is an SBS thing, but the “Log on as a batch job” information is valid for all versions of Windows 2008.